FAQ
-
11. Do I need to download an app to use RDO App (iTunes / Play Store)?You do not need to download anything! RDO App runs in the cloud and is responsive, so you only need internet access. It adjusts automatically to every screen: phone, tablet, laptop and desktop. Save your phone storage with RDO App!
-
22. What is the difference between the Free subscription and the Basic (paid) plan?The difference is in the comparison table on the Pricing page. The main difference is that the Client does not sign the PDF daily log — only the Contractor signs that document generated by the system. The Free plan also has fewer features than the paid plan, such as fewer tasks and fewer photos per task. For the comparison table, copy and paste this address: https://loja.rdoapp.com.br/precos
-
33. What is the RDO App Store and what is the RDO App System? What is the difference?The Store is where the user signs up and chooses a subscription plan. That signup collects individual and company details. The System is where you enter jobs, stages, tasks, crew and equipment. In the System the user adds daily information such as task comments, quantities for measurements and photos — and generates the daily construction report.
-
44. What data do the Store and the System require? Why?The System requires individual and company data. For the individual it requires SSN, name, full address, mobile phone, date of birth, role and access profile — those are used to sign in. For the company it requires EIN, legal name, trade name and full address. Company data is used for invoicing.
-
55. How do I create a job?ESSE É O PASSO 3 PORTANTO, ANTES, TEM O PASSO 1 (CADASTRO NA LOJA) E O PASSO 2 (ESCOLHER UM PLANO DE ASSINATURA) DEPOIS DESSES DOIS PASSOS E COM AS INFORMAÇÕES DE CPF E SENHA CADASTRADAS NA LOJA O USUÁRIO DEVE CLICAR NO BOTÃO “SISTEMA” PARA ACESSAR A PÁGINA QUE VAI SOLICITAR ESSAS DUAS INFORMAÇÕES (CPF E SENHA). NO PRIMEIRO ACESSO AO SISTEMA, A PÁGINA DE OBRAS ESTARÁ VAZIA, SEM NENHUM CARD DE OBRA. CLIQUE NO BOTÃO “+” (MAIS) E O SISTEMA VAI ABRIR UMA PÁGINA PARA O USUÁRIO INSERIR AS INFORMAÇÕES DA OBRA. IMPORTANTE: NESSE MOMENTO O USUÁRIO TERÁ QUE ESCOLHER ENTRE ASSUMIR O PERFIL CONTRATADA OU O PERFIL CONTRATANTE. FAÇA O DOWNLOAD DO ARQUIVO PDF QUE ENSINA O PASSO 3 OU ASSISTA O VÍDEO TUTORIAL PARA ESSE PASSO.
-
66. How do I add stages and tasks?Before adding stages and tasks (step 4, plan the job) you must open the job with its details (step 3). The system then goes to the jobs home, with a card showing the job name and your profile (Contractor or Client). Opening the job shows stages and tasks still empty on first access. Only the Contractor profile can plan the job, and you must create a stage before the first task. Download the PDF for step 3 or watch the tutorial video.
-
77. What are task cards and their status colors?Before adding stages and tasks (step 4, plan the job) you must open the job (step 3) and choose Contractor or Client. After that, only the Contractor profile can plan the job. The Client does not plan: they follow, comment and sign the PDF daily log. Task cards have 05 (five) statuses and colors: 1) Planned (gray) 2) In progress (blue) 3) Paused (yellow) 4) Completed (green) 5) Canceled (red). A card can change status several times in one day, but the card shows the last one. Example: planned (gray); started at 8 a.m. (in progress, blue); paused at noon with another measurement (yellow); after lunch back to blue; completed at the end of the day (green). The PDF daily log lists all those measurements and statuses, with comments and photos. Download the PDF for step 3 or watch the tutorial video.
-
88. What is RDO App electronic signature?Electronic signature happens after the user signs into the System with their profile (Client or Contractor), SSN and password. After the Contractor clicks the signature button to generate the PDF daily log and the Client signs, a PDF is created with the daily report. User details are printed in the footer, in the signature area (Contractor and Client). If the PDF was not signed, those fields do not appear. Contact us for pricing on certified signatures.
-
99. Is RDO App electronic signature certified?No. RDO App electronic signature is not certified. Contact us for details and pricing, and tell us how many reports the job needs to certify. The number of certified signatures sets the final price, as does the certification type (token, SMS, email, etc.).
-
1010. Crew / System access profiles: how do I add a crew member? How do I add someone to a task? Which crew types can I enter?O RDO App TRABALHA COM DOIS GRUPOS DE PERFIS DE ACESSO: CONTRATADA E CONTRATANTE. CADA GRUPO DE PERFIL TEM SEUS SUB-GRUPOS: DIRETOR E ENGENHEIRO PARA O GRUPO DE CONTRATANTES E DIRETOR, ENGENHEIRO, OPERADOR, COLABORADOR E TERCEIRIZADO PARA O GRUPO DE CONTRATADAS. SOMENTE OS SUB GRUPOS “COLABORADOR” E "TERCEIRIZADO" NÃO TEM ACESSO AO SISTEMA. PORTANTO TODOS OS OUTROS SUB-GRUPOS OU SUB-PERFIS TÊM PODERES DE INSERIR, EDITAR, EXCLUIR, CONSULTAR E GERAR RELATÓRIOS E DASHBOARDS (A DEPENDER DO PLANO DE ASSINATURA). TANTO CONTRATANTE QUANTO CONTRATADA PODEM INSERIR, EDITAR, EXCLUIR E CONSULTAR SEUS COLABORADORES NO RDO App. SOMENTE A CONTRATADA PODE INSERIR ESSES COLABORADORES NAS TAREFAS E NAS SUAS MEDIÇÕES. O RDO App DISPONIBILIZA ALGUMAS FORMAS DE INSERIR COLABORADOR NA OBRA E NA TAREFA. ALÉM DE FACILITAR O CÁLCULO DE CARGOS EXIGIDOS NO DIÁRIO DE OBRA, O RDO App TAMBÉM OFERECE O RELATÓRIO DIÁRIO DE EFETIVO LISTANDO OS NOMES E CARGOS E QUEM ESTAVA PRESENTE, AUSENTE, EM FALTA OU DE FOLGA; MAIS UM RELATÓRIO NO RDO App, MENOS UM EXCEL NA VIDA DO ENGENHEIRO! ASSISTA NOSSO TUTORIAL E VEJA COMO É FÁCIL É RÁPIDO INSERIR COLABORADORES E GERAR O EFETIVO DIÁRIO (OPÇÃO DE FORMATO EM PDF OU EXCEL)! PARA CUSTOMIZAR OS PODERES DE ACESSO DE CADA PERFIL OU SUB-PERFIL ENTRE EM CONTATO CONOSCO!
-
1111. How do I add equipment?Both Contractor and Client can add, edit, delete and view their equipment in RDO App. Only the Contractor can place equipment on tasks and measurements. To customize profile permissions, contact us.
-
1212. Which reports does RDO App provide?On the Basic plan, RDO App provides: 1) daily construction report in PDF; 2) photo report (attached to the PDF); 3) measurement report; 4) crew report; 5) productivity report. Per job it also offers dashboards: 1) daily logs (late, generated, signed by Contractor, pending); 2) unproductive days; 3) positive and negative comments; 4) tasks by status and tasks late to start or finish; 5) crew by role; 6) crew chart.
-
1313. Is there a step-by-step guide to how RDO App works?Yes. RDO App has a general six-step overview on the Downloads page, plus a specific guide for each step (PDF downloads and tutorial videos), showing that RDO App is a fast, easy tool for the daily construction report. See Downloads and Tutorials under Support in the main menu.
-
1414. How can I partner with RDO App in my city, state or region?We are a startup looking for commercial and technology partnerships. If you see potential for either (or both!), email contato@rdoapp.com.br and tell us how we can work together.
-
1515. How can I work at RDO App?Follow us on social media, and send your CV to contato@rdoapp.com.br — we will review it.